| Lesson No: |
Topic |
Duration in Hours |
| Hotel Housekeeping – Theory |
60 |
| 01 |
Organizational structure of a Housekeeping Department;
Sub Divisions of Housekeeping Department;
Importance of Housekeeping Department
|
04 |
| 02 |
General Duties of Housekeeping Personal ;
Personal Hygiene
|
04 |
| 03 |
Types of rooms; Status of rooms; Room status Report
|
04 |
| 04 |
Types of soiling material; Reasons for Cleaning; Terms in Cleaning
|
04 |
| 05 |
Importance of Cleaning Agents; Non Cleaning Agents
|
04 |
| 06 |
Cleaning Equipment; Storing Equipment & Machines;
Safety Rules
|
04 |
| 07 |
Cleaning Procedures; Cleaning Public areas – Front of the House; Cleaning Public areas – Back of the House
|
12 |
| 08 |
Beds, Mattresses and Pillows; Guest room Supplies;
Stacking and Arranging Room attendants trolley
|
08 |
| 09 |
Bed marking & Guest Room Cleaning ; Evening bed turn down Service; Guest room Checking
|
12 |
| 10 |
Dealing with guest special requests, Reportable Matters and Emergencies; Servicing and marinating of floor service rooms; Waste Disposal
|
04 |
| Hotel Housekeeping - Practical |
180 |
| 11 |
Identifying guest room types; Marking room status reports; Work assignments
|
04 |
| 12 |
Identifying soiling material; Introduction to Cleaning
|
06 |
| 13 |
Importance of Cleaning Agents and identification; Non Cleaning Agents
|
10 |
| 14 |
Introduction to Cleaning Equipment; Storing Equipment & Machines
|
10 |
| 15 |
Demonstration of Cleaning Procedures; Cleaning Public areas – Front of the House; Cleaning Public areas – Back of the House
|
70 |
| 16 |
Introduction to beds, Mattresses, and Pillow & Guest room Supplies; Stacking and Arranging Room attendants' trolley
|
10 |
| 17 |
Bed marking & Guest Room Cleaning; Evening bed turn down Service; Guest room Checking
|
60 |
| 18 |
Dealing with guest special requests, Reportable Matters and Emergencies; Servicing and marinating of floor service rooms,
Waste Disposal
|
10 |
| Total Number of Hours |
240 |
